Building Attendant (Part-time)  - Moonee Ponds, VIC

Role Details

Our day to day duties will include but not be limited to:

• Deliver excellence in customer service. Acknowledge and greet all residents and guests with utmost courtesy.

• Support and assist the Building Manager. Oversee common areas. Report any asset issue, breakdown, or problems to Building Manager.

• Provide help and assistance to residents on building matters.

• Ensure all contractors are registered and signed in/out when onsite.

• Provide and assist external authorities (Fire Brigade, Police or Ambulance)

• Manage a small concierge & cleaning team.

• Assure prompt and positive action on all resident complaints, questions, concerns, and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues.

• Assist and coordinate with move-ins, move-outs and deliveries as necessary.

• Maintain the security of the building, ensuring unauthorised personal are removed and monitor CCTV

To be successful in this role, you must have:

• Applicant should have 1-2 years experience in Customer Service, preferably in concierge, hospitality, travel industry.

• Professional written and verbal communication skills

• Articulate in English language. Secondary language of Mandarin is preferred but not a prerequisite.

• Present a professional attitude and appearance

• Availability to work weekdays, weekends and public holidays

• Immediate Start