Front Office Receptionist  - Preston, VIC

Role Details

Involves all aspects of:

• Front office reception - including providing friendly, personalised customer service in responding to accommodation enquiries.

• Promoting the business to achieve accommodation sales.

• Processing reservations and ensuring full and accurate data capture.

• Assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out).

• Ensuring the smooth running of the reception desk.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hotel is essential.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity

The role presents a great opportunity to work with a new growing team in a brand new hotel, under the banner of the highly successful and established Hotel brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with the Hotel nationally and onsite parking.